Assistants are starting to use mobile apps without opening them. You ask Siri to move a booking, no screen appears.
So what's left to design there? Mostly words, and the rules around them.
New piece in Bootcamp: medium.com/design-bootc...
When the assistant becomes the interface
Assistants, chatbots and agents increasingly reach a product without going through its screens. What’s left to design is words and rules.